Context
Nurse Kate Bissell was a senior nurse on the Countess of Chester neonatal unit. Her Thirlwall Inquiry evidence addresses ward-floor staffing, workflow, and how the management of the consultants’ concerns was experienced and observed by nursing staff.
Key ground
Nurse Kate Bissell
On the unit, over the cluster period, I saw a team that was frequently stretched and a management layer that did not, in my observation, engage with the patient-safety concerns the consultants were bringing in the way I would have expected.